Privacy Policy

Data Collection

We collect information you provide directly to us, such as when you create an account, upload files for transcription, or contact customer support. This includes your name, email address, payment information (processed via Stripe), and the audio/video files you upload.

How We Use Your Data

• To provide, maintain, and improve our transcription services.
• To process transactions and send related information.
• To send you technical notices, updates, security alerts, and support messages.
• To detect, prevent, and address technical issues and fraudulent activity.

Data Retention & Security

We employ industry-standard security measures to protect your data. Files are encrypted at rest and in transit.

You retain full ownership of your data. You can delete your files and account at any time, which will permanently remove your data from our systems.

Third-Party Services

We use trusted third-party service providers to help us operate our business, such as Stripe for payments and Supabase for database hosting. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect it.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@transcribezone.com.